Difference between revisions of "New Member Onboarding and Offboarding"

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This article explains our onboarding and offboarding steps for new members.
  
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[[Category:System Administration]]
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== Onboarding ==
  
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This article explains our onboarding and offboarding steps for new members.
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=== Front Door ===
  
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== Onboarding ==
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[[Front door rfid]]
  
 
=== LDAP ===
 
=== LDAP ===
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* [[Member_management_in_LDAP_and_FreeIPA|Add the user to our LDAP server]]  
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* [[Member management in LDAP and FreeIPA|Add the user to our LDAP server]]
 
* Send them this email with the appropriate information filled in:
 
* Send them this email with the appropriate information filled in:
  
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  Hello <FIRSTNAME> <LASTNAME>,
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  Hello <FIRSTNAME>!
 
   
 
   
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  This is a notification that you have been created an account on the South Side Hackerspace Chicago LDAP server.
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  This is a notification that you now have an account on the South Side Hackerspace: Chicago LDAP server.
 
   
 
   
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  Currently, this account is used exclusively on our Wiki, though it will in the future be used for other IT services.
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  Currently, this account is used on our Wiki, to access our WordPress Blogging Platform, and for the space's communal laptop, though it will be used for other IT services in the future.
 
   
 
   
 
  == LOGIN INFO: ==
 
  == LOGIN INFO: ==
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  Password: <PASSWORD>
 
  Password: <PASSWORD>
 
   
 
   
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  Please change your password as soon as possible. Changing your password is accomplished by visiting the ssh:chicago Wiki, logging in, and clicking "Change Password" in your Preferences.
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  Please change your password as soon as possible.  
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You can change your password by logging into our user management portal at https://auth3.sshchicago.org/ - you’ll be prompted to enter a new passwod on your first login.  
 
   
 
   
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Direct link to change your password: http://wiki.sshchicago.org/index.php?title=Special:ChangePassword&returnto=Special%3APreferences
 
 
   
 
   
 
  == WIKI INFORMATION: ==
 
  == WIKI INFORMATION: ==
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  Wiki link: http://wiki.sshchicago.org
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  Wiki link: https://wiki.sshchicago.org
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You have full edit rights on the wiki, feel free to make any changes you’d like.
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== WORDPRESS INFORMATION: ==
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Login: https://sshchicago.org/wp-login.php
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All new members have Contributor rights, and can author new articles that are placed into a moderation queue for publishing.
 
   
 
   
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== ACCOUNT MANAGEMENT LINK ==
 
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You can manage some of your account information at https://auth.sshchicago.org.
 
 
   
 
   
 
  == NOTE ABOUT YOUR USERNAME ==  
 
  == NOTE ABOUT YOUR USERNAME ==  
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  If you do not like your username (“<USERNAME>"), please reply to this email as soon as possible! We're more than willing to change it to anything that's not currently used, but be aware that we may choose to reject certain usernames based on whatever arbitrary rules strike our fancy. Also, time is of the essence, it's much easier to change your username before it's published everywhere. :-)
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  If you do not like your username ("<USERNAME>"), please reply to this email as soon as possible! We're more than willing to change it to anything that's not currently used, but be aware that we may choose to reject certain usernames based on whatever arbitrary rules strike our fancy. Also, time is of the essence, it's much easier to change your username before it's published everywhere. :-)
 
   
 
   
 
  Thanks!
 
  Thanks!
 
   
 
   
 
  <put your signature here>
 
  <put your signature here>
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  == ipa user-add output ==
 
  == ipa user-add output ==
 
  <if you use ipa user-add, put that output here>  
 
  <if you use ipa user-add, put that output here>  
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=== Mailing list ===
 
=== Mailing list ===
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Add them to the mailing list server.
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Add them to the mailing list server.
  
 
Go to https://groups.sshchicago.org/admin/sshc-members/members/add
 
Go to https://groups.sshchicago.org/admin/sshc-members/members/add
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== Offboarding ==
 
== Offboarding ==
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=== Front Door ===
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[[Front door rfid]]
  
 
=== LDAP ===
 
=== LDAP ===
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* [[Member_management_in_LDAP_and_FreeIPA#Disabling_a_user|Disable the user in the LDAP server.]] This leaves their account around, but unable to do anything until it is reactivated. If a member wishes to re-join the space, simply re-activate the account.
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* [[Member management in LDAP and FreeIPA#Disabling a user|Disable the user in the LDAP server.]] This leaves their account around, but unable to do anything until it is reactivated. If a member wishes to re-join the space, simply re-activate the account.
 
* Send them this email, which gives them the option to be totally purged from our rolls:
 
* Send them this email, which gives them the option to be totally purged from our rolls:
  
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=== Mailing list ===
 
=== Mailing list ===
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Unsubscribe them from the email list.  
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Unsubscribe them from the email list.
  
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Go to https://groups.sshchicago.org/admin/sshc-members/members/list, find the member's email, and Unsubscribe them.  
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Go to https://groups.sshchicago.org/admin/sshc-members/members/list, find the member's email, and Unsubscribe them.
  
 
This sends them this email:
 
This sends them this email:
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This message can also be altered at http://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/goodbye_msg
 
This message can also be altered at http://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/goodbye_msg
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[[Category:System Administration]]

Latest revision as of 00:59, 27 January 2022

EightInchFloppyDisk.png This article is Out of date.
Please update this article and remove this template!
This article is a Draft.
Information within may be incomplete; use at your own risk.

This article explains our onboarding and offboarding steps for new members.

Onboarding

Front Door

Front door rfid

LDAP

Hello <FIRSTNAME>!

This is a notification that you now have an account on the South Side Hackerspace: Chicago LDAP server.

Currently, this account is used on our Wiki, to access our WordPress Blogging Platform, and for the space's communal laptop, though it will be used for other IT services in the future.

== LOGIN INFO: ==
Your account credentials are as follows:

Username: <USERNAME>
Password: <PASSWORD>

Please change your password as soon as possible. 

You can change your password by logging into our user management portal at https://auth3.sshchicago.org/ - you’ll be prompted to enter a new passwod on your first login. 


== WIKI INFORMATION: ==
Wiki link: https://wiki.sshchicago.org

You have full edit rights on the wiki, feel free to make any changes you’d like.

== WORDPRESS INFORMATION: ==
Login: https://sshchicago.org/wp-login.php

All new members have Contributor rights, and can author new articles that are placed into a moderation queue for publishing. 


== NOTE ABOUT YOUR USERNAME == 
If you do not like your username ("<USERNAME>"), please reply to this email as soon as possible! We're more than willing to change it to anything that's not currently used, but be aware that we may choose to reject certain usernames based on whatever arbitrary rules strike our fancy. Also, time is of the essence, it's much easier to change your username before it's published everywhere. :-)

Thanks!

<put your signature here>

== ipa user-add output ==
<if you use ipa user-add, put that output here>


Mailing list

Add them to the mailing list server.

Go to https://groups.sshchicago.org/admin/sshc-members/members/add

They will receive this email, which will also contain their information to manage their mailing list membership: 

All active members of South Side Hackerspace:Chicago have been added to this 
list. Your login information for managing your subscription (for example, if 
you’d like to remove yourself or switch to daily digest mode) is at the end 
of this email.  Retain this email for your records.

The intent of this mailing list is to facilitate open communication between 
our members for topics that are specific to the membership. Examples would be 
planning of events, issues with the space itself, announcements of space 
maintenance, election announcements, and so on.

Please continue to use our public mailing list, southsidehackers@googlegroups.com, 
for anything that is open to the public or could benefit from public discussion.

If you have any questions about this list, please 
contact sshc-members-owner@groups.sshchicago.org.

Thanks!

If you are an admin, you can change the text of this message at https://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/welcome_msg. (Please update the above when you do.)

Offboarding

Front Door

Front door rfid

LDAP

  • Disable the user in the LDAP server. This leaves their account around, but unable to do anything until it is reactivated. If a member wishes to re-join the space, simply re-activate the account.
  • Send them this email, which gives them the option to be totally purged from our rolls:
SOMEONE WRITE ME PLEASE

Mailing list

Unsubscribe them from the email list.

Go to https://groups.sshchicago.org/admin/sshc-members/members/list, find the member's email, and Unsubscribe them.

This sends them this email: 

This is a notification that you have been Unsubscribed from the sshc-members mailing list. 

Your unsubscription was processed due to one of the following:

* Your membership has lapsed

* You have cancelled your membership

* You requested to be removed from this mailing list. 

It's also possible you were removed in error.

If you have any questions, please contact the list administrators at:

sshc-members-owner@groups.sshchicago.org.

Thanks!

This message can also be altered at http://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/goodbye_msg

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