New Member Onboarding and Offboarding

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Revision as of 16:25, 25 March 2016 by Cswingler (talk | contribs) (copied in some text which we've used in the past)
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This article is a Draft.
Information within may be incomplete; use at your own risk.

This article explains our onboarding and offboarding steps for new members.

Onboarding

LDAP

  • Add the user to our LDAP server
  • Send them this email with the appropriate information filled in:
Hello <FIRSTNAME> <LASTNAME>, 

This is a notification that you have been created an account on the South Side Hackerspace Chicago LDAP server.

Currently, this account is used exclusively on our Wiki, though it will in the future be used for other IT services.

== LOGIN INFO: ==
Your account credentials are as follows:

Username: <USERNAME>
Password: <PASSWORD>

Please change your password as soon as possible. Changing your password is accomplished by visiting the ssh:chicago Wiki, logging in, and clicking "Change Password" in your Preferences.

Direct link to change your password: http://wiki.sshchicago.org/index.php?title=Special:ChangePassword&returnto=Special%3APreferences

== WIKI INFORMATION: ==
Wiki link: http://wiki.sshchicago.org

== ACCOUNT MANAGEMENT LINK ==
You can manage some of your account information at https://auth.sshchicago.org.

== NOTE ABOUT YOUR USERNAME == 
If you do not like your username (“<USERNAME>"), please reply to this email as soon as possible! We're more than willing to change it to anything that's not currently used, but be aware that we may choose to reject certain usernames based on whatever arbitrary rules strike our fancy. Also, time is of the essence, it's much easier to change your username before it's published everywhere. :-)

Thanks!

<put your signature here>


== ipa user-add output ==
<if you use ipa user-add, put that output here> 

Mailing list

Add them to the mailing list server. They will receive this email, which will also contain their information to manage their mailing list membership:

All active members of South Side Hackerspace:Chicago have been added to this 
list. Your login information for managing your subscription (for example, if 
you’d like to remove yourself or switch to daily digest mode) is at the end 
of this email.  Retain this email for your records.

The intent of this mailing list is to facilitate open communication between 
our members for topics that are specific to the membership. Examples would be 
planning of events, issues with the space itself, announcements of space 
maintenance, election announcements, and so on.

Please continue to use our public mailing list, southsidehackers@googlegroups.com, 
for anything that is open to the public or could benefit from public discussion.

If you have any questions about this list, please 
contact sshc-members-owner@groups.sshchicago.org.

Thanks!

If you are an admin, you can change the text of this message at https://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/welcome_msg. (Please update the above when you do.)

Offboarding

LDAP

  • Disable the user in the LDAP server. This leaves their account around, but unable to do anything until it is reactivated. If a member wishes to re-join the space, simply re-activate the account
  • Send them this email, which gives them the option to be totally purged from our rolls:

Mailing list

  • Unsubscribe them from the email list. This sends them this email:
This is a notification that you have been Unsubscribed from the sshc-members mailing list. 

Your unsubscription was processed due to one of the following:

* Your membership has lapsed

* You have cancelled your membership

* You requested to be removed from this mailing list. 

It's also possible you were removed in error.

If you have any questions, please contact the list administrators at:

sshc-members-owner@groups.sshchicago.org.

Thanks!

This message can also be altered at http://groups.sshchicago.org/admin/sshc-members/?VARHELP=general/goodbye_msg