Internet Service
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This page is to describe our options for Internet service at our space at 2233 S. Throop St. So far, this has been an amazingly difficult task to complete.
Contents
Terrestrial Internet
Comcast
- URL: http://business2.comcast.com
- Download/Upload: 27mbps/7mbps
- MRC: $149
- Contract Length: 1 year.
Our initial conversations have been with Comcast to get a Comcast Business Internet line dropped in our space. We have a signed contract, two install appointments, and nothing to show for it other than their equipment collections agency trying to recover equipment they never sent us.
As of October 8 2013, this is still very much an unknown. I've called our sales representative, and she's confirmed that we're still waiting on permits to be processed. (We're also not the only tenant in the building that's constantly calling and complaining about how sluggish they have been at getting the building lit.)
As of October 16 2013, the most recent report is that we're waiting on a permit and permission from a railroad (anyone know the local railroad line that manages that siding that goes to the old Fisk station?)
AT&T
- URL: http://www.att.com/smallbusiness/internet/internet.jsp
- Download/Upload: 3/1
- MRC: $40.00
- Contact Length: 1 year.
AT&T is an option we haven't really considered due to it's sheer slowness in speed. That said, they have confirmed that the building is connected, and we should be able to get set up pretty quickly. I (Chris Swingler) already own a modem that I'm more than willing to donate to the space if we go for this option.
Major concern is the length of the contract. If Comcast does decide to finally offer service, we're stuck in a contact with a low-speed provider until it's up (or we can consider hanging on to it as a redundancy plan if we have the available funds to keep both accounts active).
Fixed wireless service
Silver
- URL: http://www.silverip.com
- Download/Upload: 20/20
- MRC: $200
- Contact Length: ?
Silver is a fixed wireless service ISP. We're at the mercy of our landlord for getting both a transceiver on the roof, and drops into the spaces, which seems less than likely at this point.
Mobile wireless service
These are here as interim services while we try to get something permanent in place. We'll be relying heavily on local network infrastructure (particularly proxies and QoS) to try to keep our account under it's commit.
Wireless services also require us to get a device that's supported by whatever we put on the edge of the network (likely via USB), which also may put a limitation on where we can actually place the antenna
